ANANTAPUR: A Swiggy delivery partner narrowly escaped serious injury after falling from a moving train at Anantapur railway station in Andhra Pradesh. The incident occurred on the Prashanti Express (Train No. 18464) on 7th January, which had stopped at the station for barely two minutes. According to a video that has since gone viral, the delivery agent boarded the train to deliver food to a passenger travelling in a First AC coach. By the time the handover was completed, the train had begun to move. The footage shows the delivery partner attempting to step down hurriedly, losing balance and crashing onto the platform. He is seen falling hard, narrowly missing what could have been a fatal accident. The video has crossed 1.6 million views on social media. The clip was shared on Instagram by user Bijay Anand (@hey_bijay), who termed the incident a “failure of safety and responsibility”. In a detailed caption, Anand said the short halt, combined with multiple First AC entry points, left the delivery agent with little time to safely exit the train. “He had other orders pending, his bike and delivery bag were outside the station, and the train had already started. In desperation, he tried to step down and fell badly. He could have died,” the caption read, adding that no delivery target was worth risking a human life. Reacting to the incident, Swiggy said the delivery partner was safe and had not suffered serious injuries. The company also reiterated that its safety protocols strictly prohibit delivery agents from boarding or deboarding moving trains. “We’ve looked into the incident and are relieved to confirm that the delivery partner is safe, unharmed, and did not face any penalty from authorities. Safety is our absolute priority,” Swiggy said in a statement posted in the comments section of the video. The company added that it has strengthened safety training for its delivery partners to prevent such incidents. The video sparked sharp reactions online, with many users questioning the practicality of train food deliveries during brief halts. Several demanded clearer guidelines, including mandatory collection of food by passengers at train doors or platforms. “For short-halt stations, delivery agents should hand over food to authorised staff or attendants instead of being forced to rush inside coaches,” one user commented. Others called for stricter enforcement of safety norms and better protection for gig workers operating under time pressure. Anand later shared an update, stating that he had contacted the local MLA to check on the delivery partner’s condition. While the delivery agent reportedly sustained multiple injuries, he was said to be stable. “I spoke to him personally. Despite his injuries, he was calm, polite and just focused on doing his job,” Anand wrote.
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